SHIPPING INFORMATION & POLICIES

SHIPPING INFO

Orders will be processed and shipped in approx. 1-3 business days on in stock items. Business days do not include weekends or US holidays.

INTERNATIONAL ORDERS:
You are responsible for any VAT/Customs/Duties/Taxes, etc. that your country imposes, we do not pay for these charges, nor are they included in the shipping or item cost.

PRE-ORDERS:
Any items that are marked as "pre-order" will ship as soon as they are received in the warehouse and is noted on the product page. If you place an order with both in-stock and pre- order items all in stock items will ship within 3 business days and the remainder of your order will be shipped when the remaining items arrive in our warehouse.

RETURN & EXCHANGE POLICY

Enclave Publishing (or Oasis Family Media, LLC.) accepts return and exchange requests within 7 business days of shipment receipt, and only for defective items or an incorrect item being sent by mistake. If you believe that you have received an item that fits this criterion, please notify us immediately at Enclavedirect@domaincommunications.com.

Otherwise, all sales are final, and no refunds are given.

RETURN SHIPPING FEE:

Enclave Publishing (or Oasis Family Media, LLC.) is responsible for “the return shipping fees” in these scenarios only:

You received a defective item, or an incorrect item was sent by mistake. If you do not fit this criterion, then you are responsible for this additional return shipping fee of returning purchased items. If you are experiencing fit issues with your t-shirt, please reach out to us to discuss.

Please note: All sale, imperfect, and scratch n’ scuff items are final sale (unless defective as outlined above).

Sale items, limited editions & pre-order items do not qualify for return or refund, due to limited stock. Exchange items are not guaranteed in stock. 

All refunds will be processed back to the original payment method. If there is an issue with refunding back to the original payment method, store credit will be issued. Enclave Publishing (or Oasis Family Media, LLC.) accepts return and exchange requests within 7 business days of shipment receipt.

In addition, if your exterior shipping box arrives damaged, please take a picture of the exterior box so we may begin a claim with the shipper.